How Does It Work?
Vorco connects your existing phone numbers to Microsoft Teams to let you make and receive phone calls from anywhere in the world.
Vorco's voice network is 100% New Zealand based so you'll love the HD calling experience.
Top 10 Features
Teams is a full replacement for your phone system. Here are our favourite features:
Interactive menu for callers to press a digit to be routed to who they want to speak to.
Run your call centre on Teams with call queues and custom queue music.
Record your calls to play back later, or save them for compliance.
Integration with Outlook Contacts
Your Outlook address book is available in Teams.
Bring your existing phone numbers to Teams.
Make any Outlook meeting a Teams meeting and dial in from any device for voice or video.
Voicemail with transcription
Get a text preview of your voicemail messages from the Teams app.
Park a call in a numbered slot to allow another user to pick it up.
Click to call
Integration with your web browser and other applications to start a call in Teams.
Ring multiple devices at once. Any Mobile, Desktop, and Desk Phones you log in to can receive your calls.
Pricing & Options
Simple per-head pricing to give you budget certainty. Pricing displayed is for a minimum of 5 users.
Free two week trial available to make sure Microsoft Teams Phone System is right for you.
Setup and Implementation
Our professional services team will work with you to qualify whether Teams is right for your business, capture and design your call flows, and then build your Microsoft Teams Phone system.
When you commit to Vorco for 36-months, our professional services are complimentary.
Post go-live, our expert support team are here to help you quickly and efficiently on an ad-hoc basis, or on a complimentary basis with our Managed Voice plan.
Resource Account Numbers $2/month. Useful for auto attendants and call queues.
Porting fee of $20/number applies when bringing your existing numbers to Vorco, or one free number port per user on a 24-month term.
Call Recording available from $10/user/month.
Pricing excludes GST and Microsoft 365 licensing. Delegated Admin to your Microsoft 365 tenant is required so we can setup and maintain Teams Direct Routing and report on users for billing.
+Free trial for up to 10 users is subject to qualification to confirm Calling for Teams is right for your business. New Zealand and Australia calling to landlines and mobiles is included but calls to other destinations are blocked on trials. Free trial applies to the Vorco Calling for Teams product, you will still need appropriate Microsoft 365 licenses. We can help you with these.
^Vorco Calling for Teams is available for a minimum of 5 users.
NZ & AU included plan landline & mobile calling fair usage policy applies. Included calling is for standard person to person calls. Included calling is not for outbound call centres, automatic dialling, continuous call forwarding or any other activity we consider non-standard. Excludes special numbers (directory assistance), premium numbers (e.g. 0900), non-geographic numbers that aren't mobile numbers.
Vorco Call Recording captures 1-to-1 calls with external phone numbers and has several retention period options to choose from. For more information about how Vorco Call Recording works, click here.